WHEN TO PAY (WEEKLY LESSONS)
Block booking discounts - To qualify for your £2 per hour block booking discount, lessons must be paid for in advance or at the start of your lesson.
Pay as you go - Payments for the lessons are to be made payable at the beginning of the lesson.
Cancellations - If you do not give 48 hours notice to cancel or change your lesson you will be charged for that lesson.
NON-REFUNDABLE DEPOSIT (INTENSVE COURSES)
On completion of the assessment lesson where the instructor has agreed the type of intensive course suitable you will be required to pay a deposit to secure the intensive course start date.
A deposit of 25% of the total cost of the intensive course will be required and the payment will have to be received no later than 3 weeks before the intensive course starts. See below (METHODS OF PAYMENT)
If a deposit is not paid the instructor reserves the right to cancel your booking.
The balance of the intensive course will have to be paid no later than the day before the intensive course starts. If full payment has not been received before the first day of the intensive course you will lose your deposit, please see below (WHY DO WE TAKE A DEPOSIT?)
IF YOU CANCEL THE COURSE
If you cancel the intensive course within 10 clear working days of the course start date the deposit will not be refunded. The deposit that you have paid will be used to compensate the instructor for loss of earnings. Your practical test will not be cancelled only the intensive course.
We take every effort to be fair when considering the reasons why you want to cancel your course and we will consider all circumstances regarding refunds. All correspondence relating to refunds should be directed in writing to 1st Gear School of Motoring.
WHY DO WE TAKE A DEPOSIT?
When we agree to book an intensive course with you, the instructor is committing time in his/her diary for the intensive course. This time could be 10 – 30 hours. If you cancel the course at short notice that time is very difficult to re book therefore leaving the instructor substantially out of pocket.
METHODS OF PAYMENT FOR REGULAR LESSONS (WEEKLY OR BLOCK BOOKING)
• Pay cash or cheque to your instructor at the start of your lesson.
• You can use our website www.firstgear-school.co.uk Just select the amount of lessons and you will be emailed a gift voucher within 24 hours to give to your instructor. If you are unable to print the voucher, please quote the 4-digit unique number on the voucher.
• Pay your instructor directly using your mobile banking app or PC.
The school has the right to withdraw the use of the school car for the use of the driving test, this is done in the best interest of the pupil and in the interest of public safty